Delivery & Payments

What are the shipping costs ?

Shipping costs vary depending on your order destination and products ordered. The cost is calculated automatically depending on the product weight in the “Cart”. To get an accurate shipping cost, please add the desired product(s) to your shopping cart. Then, on the shopping cart page select the destination country and ZIP code to see the quote.

How long does the shipping take ?

Estimated shipping time vary depending on your location;
USA: 10-16 days / EU: 10-14 days / Oceania & Asia: 10-16 days / Africa & ME: 10-20 days.
All orders are shipped by Priority Airmail post. Please note that these are only estimates, shipping time may vary depending on various factors such as local customs clearance and postal services overload during local holiday seasons. While items like snorkels, masks, noseclips,bags are dispatched within 2-3 business days, most fins and monofins products require additional customization or fabrication after you have placed your order and may require from 2 to up to 21 working days for processing.We will keep you informed, and as soon as the order is shipped we’ll send an email update with tracking information for your shipment.

Where to track my parcel ?

Once your order has ships, we will send an email notification with tracking information for your shipment. To track your shipment and see delivery status, simply input the tracking number that we have sent you via email. Best website to track parcels: https://www.17track.net/en . Once the parcel has been dispatched or departed from its country of origin we have no control over the shipment. For further information regarding your shipment, please track it online or contact your local post office and inquire about your shipment.

Most EU orders are dispatched from Italy, however some are shipped from Ukraine. If you require your order to be dispatched only from EU, please leave a note.

Payment methods
The FinsOutlet.com accepts a variety of payment methods.
We accept:
1.Credit/Debit Cards
2.PayPal(visa, master card, american express)
3.Bank transfers for orders over $100/100 Euros

Some customers may qualify for other forms of payment (WesternUnion).
Please contact our support team.

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